Weverse DM

What is Weverse DM?
Weverse DM is a messaging service that lets you directly communicate with artists. ✅ Please make sure to read this through before using Weverse DM! - Wever...
Thu, 9 Nov, 2023 at 9:47 AM
Weverse DM Subscription (Purchasing Subscription)
Weverse DM is a paid service that you can subscribe to for each artist, and it is available both on the app and the web. 1. Subscribe (Purchasing a subscri...
Fri, 1 Dec, 2023 at 11:14 AM
What benefits can I get from a promotional event?
When an artist's Weverse DM is launched, we offer a promotional option that is available for 30 days. If you purchase the option during the event period...
Fri, 29 Dec, 2023 at 7:26 PM
Errors While Using Weverse DM
Have you experienced any problems while using Weverse DM? Please read the following first. 1. I'm having problems sending multiple messages in a row. -...
Thu, 9 Nov, 2023 at 9:51 AM
What happens if an artist's Weverse DM service is terminated but I still have subscription days left?
Any remaining subscription days will be automatically refunded in Jelly that you used to purchase the Weverse DM subscription. If the Jelly you used to purc...
Fri, 20 Oct, 2023 at 1:25 PM
What is the difference between "purchase termination" and "service termination"?
[Weverse DM Purchase Termination Date] - New subscription purchases are possible until the purchase termination date. After this date, new purchases and re...
Fri, 20 Oct, 2023 at 1:25 PM
How long does it usually take for the service to terminate after the purchase has been terminated?
The purchase termination dates and the service termination dates are determined by the artist and their label. It will be different for everyone. Please ref...
Fri, 20 Oct, 2023 at 1:26 PM
Can I still see the messages I received after the Weverse DM service has been terminated for the artist?
Yes, you can still view the messages you received during your subscription period after the Weverse DM service has been terminated. However, you will not b...
Fri, 20 Oct, 2023 at 1:27 PM
Weverse DM Translation Feature
You can receive an artist's messages in a language of your choice on Weverse DM by selecting a translation language. However, Weverse DM displays trans...
Thu, 9 Nov, 2023 at 9:49 AM
I'd like to get a refund for a subscription.
You can request a refund through Weverse Customer Support. Please check the policies below before requesting a refund. [Refund policy] - You can request a ...
Mon, 8 May, 2023 at 12:04 PM