Payment Errors
If you see the payment window for a VOD, even after you've already been charged for a monthly payment of subscription-based content (BTS behind, TXT ...
Fri, 15 Dec, 2023 at 10:18 AM
Payment methods are different for App Store and Google Play Store. Please refer to the link below for details. iOS Android iOS Android
Mon, 1 Aug, 2022 at 6:41 PM
(Android) Payment through Google Play Store may not be available in China, Cuba, Iran, and Sudan. Please refer to the relevant announcement in Google Play S...
Mon, 1 Aug, 2022 at 6:42 PM
(iOS) Please restart the app and try purchasing again. If the problem persists, please check your App Store purchase history on App Store, and submit a 1...
Mon, 1 Aug, 2022 at 6:43 PM
Please close Weverse and reopen the app. If the problem persists, please contact Weverse Customer Support with the details below. We will assist you as so...
Mon, 1 Aug, 2022 at 6:49 PM
(iOS) A payment of $1 may be made automatically to check if the credit card payment information registered on App Store is valid. It will automatically be...
Mon, 1 Aug, 2022 at 6:51 PM
The amount shown on the content list in the mobile application is converted to the currency set on the user device's App Store or Google Play Store when...
Mon, 1 Aug, 2022 at 6:53 PM