I purchased paid content and was about to play it, but it says the payment hasn’t been completed. : Weversecompany_Weverse

I purchased paid content and was about to play it, but it says the payment hasn’t been completed. Print

Modified on: Mon, 1 Aug, 2022 at 6:49 PM

Please close Weverse and reopen the app.

If the problem persists, please contact Weverse Customer Support with the details below. We will assist you as soon as possible.

Device in use:
Device's OS version: (how to check the OS version)
- iOS: Settings (icon) > General > About > Software Version > Check the version number
- Android: Settings > Mobile phone information (the same menu on a tablet) > Software information
- Weverse app version:
(how to check the app version)
Weverse app > [More] at the bottom right > Click the gear icon at the top > Program Info > Check the app version number. (e.g., app version 2.0.1)
- Internet environment (mobile data/Wi-Fi) : https://fast.com/ko/

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I purchased paid content and was about to play it, but it says the payment hasn’t been completed. Print

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