(iOS) Please restart the app and try purchasing again.
If the problem persists, please check your App Store purchase history on App Store, and submit a 1:1 inquiry with 1) a purchase receipt and 2) a screenshot of the payment status in the app in the content.
(Android) Please restart the app and try purchasing again.
If the problem persists, please check your Google Play settings and try purchasing again.
I got a message that a payment cannot be completed. Print
Modified on: Mon, 1 Aug, 2022 at 6:43 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.