WDM

I just purchased a Weverse DM subscription, but I'm not getting any messages from the artist.
You may get messages irregularly depending on the artist's circumstances. Please wait just a little bit for their messages. If you've found out t...
Tue, 2 May, 2023 at 1:57 PM
I've lost all of the hearts I had accumulated. (OR It has reduced significantly.)
Hearts are accumulated as your subscription continues and will disappear once your subscription ends. If the number of hearts has changed to one during you...
Tue, 2 May, 2023 at 1:54 PM
What does the heart icon in the chatroom mean? How can I continue to accumulate hearts?
The number of hearts will add up by one every 24 hours from when you begin your subscription. For example, if your subscription started on January 1st, 2:0...
Tue, 2 May, 2023 at 1:53 PM
I want to share the content and screenshots of the chat with artists.
We ask you to enjoy the artists' messages, including the chat screen, only within the Weverse DM service. If you share or upload the content on the co...
Tue, 2 May, 2023 at 4:02 PM
Translation doesn't seem natural.
Weverse DM displays translated texts generated by the auto-translation engine.  There may be some mistranslations depending on the content of the original ...
Tue, 2 May, 2023 at 4:03 PM
How can I extend my subscription beyond the standard 30, 60, or 90 days?
You can subscribe to an artist's Weverse DM for a maximum of 180 consecutive days. If you want to subscribe for longer than 90 consecutive days, use t...
Tue, 2 May, 2023 at 4:05 PM
I'd like to check the details of my purchased subscriptions.
1. How to check the subscription history - Go to Weverse DM > More (፧) in the upper right corner of the chatroom > Manage subscriptions to check the ...
Tue, 2 May, 2023 at 4:08 PM
What are the system requirements for using Weverse DM?
Weverse DM is supported by the following OS versions. - Android: 6.0 or higher - iOS: 14.0 or higher
Wed, 21 Jun, 2023 at 7:29 PM
Where can I see all the photos and videos that the artists sent?
You can see the photos and videos sent by the artists in "Photos/Videos". How to Access Bookmarked Photos and Videos - Tap on the More (፧) button...
Thu, 20 Jul, 2023 at 10:15 AM
I want to customize the text that appears at the top of my DM chat screen.
You can customize the text at the top of your DM chat screen, next to the number that indicates the duration of your continuous subscription, after you have...
Thu, 20 Jul, 2023 at 10:16 AM