I purchased Jelly, but it's not added to the total amount of charged Jelly. : Weversecompany_Weverse

I purchased Jelly, but it's not added to the total amount of charged Jelly. Print

Modified on: Thu, 20 Jul, 2023 at 8:33 AM

If the Jelly you purchased is not added to the total amount of charged Jelly, please follow the steps below.

If you purchased by in-app purchase using Apple App Store or Google Play Store:

- Refresh the Jelly Details page and see if the total amount is updated.

- If you still cannot verify the charged amount, please contact Customer Support on Weverse.

If you purchased from the Weverse website (PC or mobile web):

- Log out from Weverse and log in again, or refresh the page of the browser you used to purchase Jelly.

- f the problems persist after trying the above steps, please contact Customer Support on Weverse.

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I purchased Jelly, but it's not added to the total amount of charged Jelly. Print