Please see below for how to request a cash receipt if you’ve purchased a product in Weverse with a Google Play gift card.


How to request a cash receipt for a Google Play gift card
1. Check the Google Play gift card’s store order number for which you would like a cash receipt.
2. Select Customer Support > Inquiry > VOD-related, and submit your request to issue the cash receipt. Mention the order number.
3. The cash receipt, with your name info left, will be issued within 7 days of the payment, and the registration information will be sent to you.


How to check Google Store order number
- Go to Google Pay (https://pay.google.com/) → Log in → [All Transactions] menu at the upper left → Click the applicable payment item → Check details.

* A Google Store order number starts with GPA.
* The issuance information of the cash receipt will be sent as the reply to your inquiry. Please check the inbox of the email address you entered when you submitted your inquiry.
* For South Korean citizens, the receipt will be issued without a name since we are not allowed to collect personally identifiable information. You must register the information we sent to Hometax (https://www.hometax.go.kr/) or the national tax call center (126-1) before the tax deduction closure date.
* The actual payment date and the date of cash receipt issuance may differ due to various reasons (maintenance, failure, network errors, etc.).
 * If the payment is canceled or refunded, the transaction will not be visible and the cash receipt issued will be canceled.