WDM

I'm having problems sending multiple messages in a row.
Users are restricted from sending too many messages in a row, to ensure that artists can see messages from as many fans as possible. You can send up to th...
Tue, 2 May, 2023 at 11:45 AM
I want to send photos and videos to the artist.
You cannot send a video or a photo. You can only send text messages.
Tue, 2 May, 2023 at 11:46 AM
I want to pin my favorite chat.
You can pin your favorite chat at the top of the list. The number is not limited. If you have pinned multiple chatrooms, they will be sorted in the order o...
Tue, 2 May, 2023 at 11:48 AM
Can the artists see my nickname and profile photo?
Your nickname and profile photo are not displayed to the artists.
Tue, 2 May, 2023 at 11:50 AM
I want to change my nickname.
Select More (፧) in the upper right corner of the chatroom > Profiles settings to change the nickname.
Tue, 2 May, 2023 at 11:52 AM
I want to upload a profile photo.
Select More (፧) in the upper right corner of the chatroom > Profiles settings to set up a profile photo.
Thu, 25 May, 2023 at 3:34 PM
Can I turn off auto-translation? I want to see the artist's original message.
Select More (፧) in the upper right corner of the chatroom > Translation settings and turn off the "Auto-translation" switch. However, you can ...
Tue, 2 May, 2023 at 11:54 AM
How do you define the beginning and the end of a subscription period?
[Beginning of a subscription] 1. If you're purchasing a subscription for the first time, your subscription begins at the point of purchasing it. 2. If ...
Tue, 2 May, 2023 at 11:56 AM
Can I change the artist's nickname displayed in the chat?
You cannot change the artist's nickname. 
Tue, 2 May, 2023 at 11:58 AM
What are My Artists and Recommended pages?
- My Artists: On the My Artists tab, you will see the list of artists from the communities you joined. - Recommended: On the Recommended tab, you will see ...
Tue, 2 May, 2023 at 11:59 AM